Privacy Policy
Cooper Masterman, PLLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our legal services, or otherwise interact with us.
By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect both personal and non-personal information from you, including but not limited to:
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Personal Identifying Information: Full name, mailing address, email address, phone number, Social Security number, date of birth, financial account information, insurance information, health information, and other information provided for legal representation.
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Client Matter Information: Documents, facts, evidence, and other data related to your legal matters.
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Usage Data: Information about your interactions with our website, such as IP address, browser type, access times, pages visited, and referring website addresses.
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Cookies and Tracking Technologies: To enhance your experience and for analytics purposes.
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Communication Data: Records of any correspondence between you and our firm, including emails, calls, and messages.
2. How We Use Your Information
We may use the information we collect for purposes including:
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To provide legal services and representation.
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To communicate with you regarding your case, billing, updates, or changes to our policies.
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To comply with legal, regulatory, and ethical obligations.
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To manage internal business operations, including conflict checks, auditing, and billing.
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To improve our website, services, and client experience.
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For marketing purposes, if you have provided consent where required by law.
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To protect the security and integrity of our systems and data.
3. Disclosure of Information
We do not sell or rent your personal information. We may disclose your information in the following limited circumstances:
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Third-Party Service Providers: Vendors who perform services on our behalf (e.g., cloud storage, document management, IT support, payment processors, secure communications).
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Legal and Regulatory Authorities: When required by law, subpoena, court order, or other legal process.
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Successors: In the event of a merger, acquisition, or firm restructuring, provided that any successor entity remains bound by substantially similar privacy commitments.
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Professional Obligations: As required to comply with ethical rules, client instructions, or with your consent.
We require all third parties with whom we share personal information to maintain appropriate safeguards.
4. Data Security
We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Client Confidentiality & Attorney-Client Privilege
Much of the information you provide to us is protected by attorney-client privilege and our ethical duties as legal counsel. We are committed to maintaining the highest standards of confidentiality consistent with our legal and professional obligations.
7. Your Rights
Depending on applicable law, you may have rights regarding your personal information, such as:
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Accessing the personal information we hold about you.
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Requesting corrections or updates.
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Requesting deletion (subject to legal and ethical obligations).
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Opting out of certain communications.
To exercise these rights, you may contact us using the information provided below.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover we have inadvertently collected such information, we will delete it promptly.
10. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will become effective upon posting on our website. Your continued use of our services constitutes your acknowledgment of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Cooper Masterman, PLLC